Is the Virtual Assistant Adoption Hype Over or Just Heating Up?

Virtual assistants’ capabilities continue to increase as they improve at capturing inferential data on personal preferences, biases, expectations and habits. They will soon be able to predict our future likes and dislikes and our next needs and wants. Tasks from simple appointment setting with a human-like cadence to bringing you your beverage of choice are 

Continue Reading…

The Sixth Wave of Innovation: Cognitive Computing in Insurance

The very nature of innovation is rapid change. Combined with market demands and supported by an environment fertile for change, the path is paved for disruptive technologies. The past 75 years have seen six waves of technology innovation, beginning with the era of mainframes back in the 60’s, followed by the advent of personal computers. 

Continue Reading…