In my twenty odd years in the telecommunication and media industry, the last five or so have seen challenges mount for communication service providers (CSPs). Major players have struggled to monetize the massive amount of data flowing through their networks. Consumer demands grow continually as rapidly as expanding digital media promises to democratize content distribution.
Despite massive growth in data services over the last decade, annual revenue growth of global Communication Service Providers (CSPs) has been crawling over the last 5 years and is expected to grow at a meagre 1.6% CAGR from 2018 to 2022 . Over-the-top (OTT) players have been feeding into CSPs’ traditional revenue streams, Voice and
Artificial intelligence (AI) is rarely far from the headlines these days. While the technology isn’t new, the hype that surrounds it has reached fever pitch – we’re constantly hearing about the latest AI-based innovation transforming its industry. Little wonder then that organisations of all stripes are rushing to implement their own AI solutions, keen to