Exclusive: Want your legacy assets to fly? Cloud Service Delivery Platform could be what you need

Despite the last decade of articles proclaiming the end of the legacy application, many businesses are still struggling with inherited technology that’s no longer fit for purpose. Fortunately, that pain could soon be alleviated – thanks to the rapid adoption of API-driven microservices, the idea of a service delivery platform which can embed cloud-native capabilities 

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Solving the Contact Center CX Conundrum with Amazon Connect

Haven’t we all experienced at least one harrowing contact center interaction? With so much talk about a digital world, don’t we wish contact centers became smarter and made the experience not so bitter? Well, some companies are hearing us for sure. As part of their business transformation strategy, companies are now focusing on enhancing customer 

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Next-Generation DevOps: Self-Learning Systems

The massive enterprise movement toward all things “digital” has accelerated the adoption of DevOps in all kinds of projects, but particularly in digital transformation initiatives. Apart from the productivity benefits gained by automating software development and rollout, the increased agility has helped move DevOps adoption to gain critical mass in a relatively short time. However, 

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Transforming Monolith Application to Microservices Architecture

I discussed a successful use-case of application migration in my previous blog. In this blog, I cover the other aspect of application migration – managing monoliths. Enhancing an application and managing IT systems is like walking on a tightrope. It is a delicate balancing act – where even the most experienced developers are cautious to 

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4 misconceptions about Cloud

The present market is evolving into a system of connected enterprise. Thus, cloud has become the central driver for this evolution as the primary focus shifts towards accommodation of future scalability and improving business efficiency. This rising popularity of Cloud Computing has given rise to multiple misconceptions over various aspects, some common and some not 

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Communications and Cloud Billing: How Salesforce Reference Architecture brings a paradigm shift

October 4, 2016 will prove to be a very significant day for the communications market. Salesforce announced their ecosystem map (or reference architecture) for the Communications market. The map includes two of our key partners in the cloud space – Salesforce and Aria Systems. Let me tell you why this is such a breakthrough day. 

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Amazon Web Services (AWS): Utilizing docker containers and elastic cloud hardware

Community based news organization Daily Voice covers important news, sports, and information from a local level. When rolling out a new version of their application, Daily Voice had two main concerns: they wanted to make sure they could handle the spikes in traffic that come with breaking news and they wanted to make deploying upgrades 

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Migrating a Customer Loyalty solution to AWS Cloud, A Case Study

Affinion is a leader in loyalty and customer engagement solutions with more than 250 million customers and operations in more than 20 countries. VirtusaPolaris was engaged to assess and migrate one of their customer loyalty solutions in the Webloyalty Line of Business. The final solution also had to provide measures to improve agility in the 

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How enterprises can streamline and accelerate their cloud journey

Enterprises today are embarking on their cloud migration journey but they are still struggling to define the perfect roadmap towards a successful migration. The secret lies in a well-defined, phased and iterative approach that would help streamline and accelerate their cloud migration. Roadmap for a successful cloud journey Phase 1: Plan Benjamin Franklin once said 

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The role of cloud and big data in unlocking value from IoT

When advanced powerful technologies are brought together, and their potential tapped the right way, business outcomes in terms of service delivery, cost, market extension, software maintenance can all take a significant leap. Cloud is a well-established technology continuously expanding it’s service areas and meeting ever-changing business challenges. On the other hand, big data has evolved 

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Test strategies for different cloud models – An overview

In my previous blog, I wrote about the important factors impacting cloud testing, with a particular emphasis on the effect of various software development models on the testing approach. In this blog, I’ve elaborated the different aspects of testing that needs to be considered while migrating to the cloud. However, I would like to point out 

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