Digital transformation warrants a shift to quality engineering

The world around us is changing—there are cab companies that don’t own cabs and room reservations systems that don’t own any real estate. All of these businesses disrupted their respective ecosystems by leveraging a digital platform that delivered unparalleled customer experience. The digital economy has shifted the power of technology from large enterprises to the 

Continue Reading…

Open Banking – Seize available opportunities in a post-PSD2 world

Customer demands that have been pushing for Open Banking are in no respect new – especially corporations and e-merchants, even with their close relationship to banks, have long been asking for efficient payment and liquidity solutions even in a multi banking relationship. Neither is Open Banking only a PSD2-based European phenomenon. Rather, it is quite 

Continue Reading…

BA hacks to steer towards a zero-defect delivery

To stay relevant and flourish in tough markets and times, most system integrators (SIs) strive to achieve a stellar client delight index (CDI) and net promoter score (NPS). While these are critical to grow business, objectives like profitability and predictable delivery are fundamental from an operations perspective. On-time delivery is an output of judicious planning 

Continue Reading…

Test Data Management (TDM) is the norm, not an option anymore

Ineffective testing is a major cause of software fails, a fact reflected by recent large-scale security breaches.  The 5th Edition of the Software Fail Watch identified 606 recorded software fails, affecting half of the world’s population (3.7 billion people), $1.7 trillion in assets, and 314 companies. Beyond just the revenue, such data breaches also have 

Continue Reading…

The Emergence Of Digital 2.0: What To Get Ready For In 2018

Every year, new technologies and innovations basically reinvent how business gets done. The term “digital” has pretty much become passé and is losing most of its muster. Yet many companies are still struggling to fully embrace the digital shift. Digital 2.0 technologies — machine learning, artificial intelligence, blockchain, augmented reality, Internet of Things, cloud robotics, 

Continue Reading…

Cybersecurity in the Media & Entertainment industry – Anything new?

What effects do the highly publicized breaches of 2017 have on affected industries – banking and finance? Media and entertainment?  Telecommunications? The list goes on. Has the visibility and attention towards these breaches created an increased awareness for cybersecurity and overall content protection that this issue should be addressed sooner rather than later? The most 

Continue Reading…

Open Banking APIs – Unlocking the Digital Transformation in Banking Industry

Application programming interfaces (APIs) is relatively an old technical composition, which has been around for a long time. It is a structured and predetermined mechanism where two systems can exchange data with each other. Essentially APIs were internally focused and were exposed externally only in a very private manner or only to pre-identified partners. Open 

Continue Reading…

Upgrading your ERP creates strong backbone for a digital agenda

Digital technology is here to stay and changing customer preferences and perceptions in an unprecedented manner. Manufacturers and their ecosystems have never been under such a pressure to make transitions to modern  IT solutions. Their large-scale investments in the IT landscape over the years needs to be revamped to address this change. Many manufacturing organizations 

Continue Reading…

Blockchain Trends – 2018

One of 2018’s key developments will be the expansion of blockchain into several new environments that will force companies to react. Firstly, we’ll see blockchain quietly being deployed into production at many banks – there will be less fanfare as we are no longer at the start of the ‘hype’ cycle. Secondly, there will be 

Continue Reading…

Modern Testing Disruptions

Digital transformation is real, challenging enterprises to innovate and adopt to stay competitive. Disruption from innovative financial tech (FinTech) companies, increasing adoption of digital technology by customers, better and smarter devices, new products through Internet of Things (IoT) integration, the ability to deliver pointed solutions through machine learning and artificial intelligence, and a focus on 

Continue Reading…

7 Core Habits of Digitally Effective Manufacturing Organizations

A robust manufacturing sector is the backbone of a healthy economy. Digital is here to stay and the manufacturing industry, already a leader in leveraging IoT, analytics and other technological innovations, can accelerate the pace of adoption to create more opportunities and better outcomes. Global developments such as Industry 4.0 and the Industrial Internet accentuate the need for innovative 

Continue Reading…

Solving the Contact Center CX Conundrum with Amazon Connect

Haven’t we all experienced at least one harrowing contact center interaction? With so much talk about a digital world, don’t we wish contact centers became smarter and made the experience not so bitter? Well, some companies are hearing us for sure. As part of their business transformation strategy, companies are now focusing on enhancing customer 

Continue Reading…