The last few years have seen tremendous changes in the business world; particularly the way customers, employees and partners are interacting and collaborating to conduct their business. Customers are making decisions to buy or discontinue a service with a click of a button. The “Bring Your Own Device” (BYOD) trend involves employees bringing their own
Agile is hot – and has been so for a while. The multitude of benefits offered by Agile, particularly its ability to bridge the Business – IT divide, has clients naturally gravitating towards it. Sadly, we’re also hearing horror stories, where agile development ended up being ‘fragile’, causing expensive project failures. The perfect storm is
In my last blog, I wrote about how ‘Social’ was revolutionizing BPM, providing a gateway for enhanced process efficiency, and in some ways influencing the way we ‘manage’ our process. In certain areas, 2011 was the doorway to the new influences on BPM. The year saw significant advancements in the BPM space with Adaptive Case
The economy has disappointed in 2011, and 2012 looks similar. In the US, the housing crisis and high unemployment persist. The euro debt crisis threatens Europe with recession. Healthier regions like Asia are too small and too export-oriented to escape a downturn in the West. The best macro case appears to be halting progress on
How about a data Web that understands not only the meaning of data but also the relationships between them like humans do? Something that ensures targeted and personalized content delivery to the user, delivering intelligent data in its true sense. A Web that anticipates and answers your questions even before you come up with them!
With the world getting more ‘social’, individuals are transforming the way they go about their daily lives. Businesses have recognized the need to rethink their strategies and reevaluate their operating models and have commenced to align them with customer expectations and customers’ perception of value. From focusing only on optimization of supply chains, penetration of
Enterprise applications delivered from the cloud have become a hot talking point in the tech industry recently. Fueled by an increasing focus on cost cutting, ease of use, scalability and faster time to market, cloud applications are being discussed in detail at various seminars and industry conferences. Taking a cue from these market indicators, most
The deadline for ICD-10 implementation is fast approaching and healthcare Payers and Providers have less than two years to meet the requirements. Some healthcare organizations have yet to initiate their plans for the migration, some have progressed at a slow pace and very few have made substantial commitment to completion. Payers on track with the
It’s rare for any major application or website to go live without going through performance testing. It’s an extremely important activity that requires effective planning and execution. Based on our experience in implementing web applications including websites for global clients, we believe a well-planned approach to testing new web applications goes a long way in
Since the emergence of Business Process Management (BPM), organisations adopting it have had a wide variety of experiences – some successful and others less so. Some would argue that because BPM is so amorphous that any project is considered to be analogous to ‘boiling the ocean’ and therefore the outcomes may vary from exceptionally successful
In my earlier post, I outlined the key reasons behind many organizations’ poor quality of product line content. The reasons, varying from unstructured content to proliferation of different media channels to operational issues, are resulting in marketing message dilution and inconsistencies. It is important for organizations to get their content act together and come up with
Last week, Virtusa announced the acquisition of ALaS Consulting. ALaS provides comprehensive management consulting services to the banking, financial services and capital markets communities. This acquisition continues Virtusa’s strategic pursuit of providing high quality consulting and implementation services that are second to none. The IT services community has many players. Yet, few organizations are able
The advent of new age media, coupled with the presence of traditional channels, has resulted in enterprises depending on multi-channel marketing initiatives for reaching out to their customers across different demographic segments. Today, a wide range of physical products (i.e. automobile, clothing, electronic goods) and service-based products (i.e. telecom and internet services) are being advertised
Last week I had the pleasure of hosting a webinar with Jeffrey Hammond, Principal Analyst at Forrester Research and Rohit Sharma, Global Head of Mobility at Virtusa. The topic was “Overcoming Challenges in Early Stage Enterprise Mobility Programs”. This post is a short synopsis of the webinar. For those who were not able to attend
Depending on who you read, we are in the fourth or fifth wave of computer technology development. In 2005, Om Malik and Michael Copeland published The Fifth Wave in Business 2.0 Magazine. They defined their waves as the eras of mainframe, mid-range, PC, Internet and networked computing. Written six years ago, their premonition preceded smartphones
Over the past year, few technology developments have challenged IT staffs more than the mobility wave. Two years ago it was the social phenomenon. Now it’s mobile computing. Virtusa’s BFS business unit has seen a surge in the number of inquiries regarding mobile. And now, the questions are not about “if”, they are about “how”.
This post is in continuation of the earlier post on HTML5. Before looking into the day-to-day benefits HTML5 will offer, let’s do a quick sanity check: HTML5 is monolithic, but browsers are not. It is misleading to divide browsers into “Supports Vs Not”. Instead, individual HTML5 feature support should be evaluated in terms of browsers.
HTML5 is W3C’s shiny new offering promising interoperability, speed and maintainability – almost everything, it would appear, but vacations in the tropics! It is going to live in ‘Webville’ for a while so let’s really get to know it. Sure, we can break the ice talking about the weather worldwide, but then, let’s really dig
We are quickly approaching the ICD-10 implementation deadline and most payers and providers are still in the planning phase. A recent HIMSS ICD-10/5010 Readiness Survey shows that while providers are making significant progress on ICD-10, it is generally at a slower pace than that for HIPAA 5010. With less than 30 months left until the
Deploying a content management tool at an enterprise level requires a buy-in from users (bottom up). In a bottom up flow, it is important that top level commitment is present for the tool and that the tool is successfully installed and implemented. This will benefit the organization and yield the desired results which were envisioned.