AI (Artificial Intelligence)

How Enterprises Can Benefit from a Voice-Based User Interface

Voice assistants are all the rage, and this trend is here to stay. By 2020, 30% of all browsing will be through screenless interactions. Emerging fields such as natural language processing (NLP) are set to drive the next wave of innovation. NLP enables machines to interact with humans in a natural manner, resulting in an 

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Overblown expectations for autonomous cars could force the next AI winter

Artificial intelligence has long had to manage expectations of its potential benefits versus what it is capable of providing at any point in time. This tension slowed down the overall progress and benefits of AI by introducing skepticism, reducing funding, and limiting adoption of the technology. Ideas around AI date back to even before the 

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Blockchain May Play Crucial Role in Artificial Intelligence Development, Regulation

The biggest threat for our future, according to Elon Musk, is the development of artificial intelligence (AI). As Musk recently pointed out: “I think we should be very careful about artificial intelligence. If I had to guess at what our biggest existential threat is, it’s probably that. So we need to be very careful. I’m 

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Artificial Intelligence Threats and Promises

Artificial intelligence (AI) might evolve to the point where humans are no longer in control. Facebook was recently forced to shut down an experiment after two artificial intelligence programs began chatting to each other in their own language. Researchers at the Facebook AI Research Lab (FAIR) found the chatbots had deviated from their script and 

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Application of Artificial Intelligence in Payment Processing

Artificial Intelligence (AI) is here for quite some time and is successfully being used in banking applications like Fraud Analysis and Customer Risk Scoring but with a limited scope. The prominence of AI in decision making has augmented with the advent of data explosion, big data analysis and internet penetration. Chatbots, a prominent development in 

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Engage, Not Sell: Embracing the Millennial Consumer

‘Millennials’, the generation born from the early 1980s to the early 2000s, are driving a major paradigm shift in the business-consumer relationship. Currently numbering 2.4 billion people according to the Deloitte Millennial survey, Millennials will make up 75% of the global population by 2025. Hence, their attention and considerable spending power are greatly sought after 

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Retail Banks and AI: An Easy Walkthrough or Rough Weather Ahead?

Terms like speech recognition, image recognition, gesture recognition, machine learning, and robotic process automation are gradually entering the traditional banking business lexicon. As a result, the data intensive banking industry is experiencing pressure to dive into the data pile it’s sitting on to uncover meaningful inferences about existing and prospect customers. The above terms are 

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AI perfectly illustrates Darwinism at a business level

One of the core tenets of Darwinism is the idea that only those equipped to deal with their environment will survive. Darwin may have addressed the natural world, but his insights still offer some valuable lessons in business. The rise of Artificial Intelligence (AI) and how businesses are adapt to this new technological development provides 

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5 mistakes to avoid while solving manual adjudication problems through Pega Robotics

Hold claims or Pend claims pull down the efficiency of a Payer organization to a high degree. There is little reason to believe that Hold claims or Pend claims or manual adjudication problems will reduce in the near future, thanks to ever changing healthcare business rules and the high risk and efforts involved in fixing 

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Automating your office processes? 8 lessons to bear in mind

Using technology to automate white collar work is a top agenda item with leaders in industries that have significant back office costs; banking and insurance for example. With the squeeze on the top line, increasing efficiency is critical to maintaining financial performance. But how to separate good practice from the hype? Whether it be robotic 

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Real News Alert! Artificial Intelligence Is Redefining Marketing

Digital technologies are at the center of everything. The ability to act smarter and move faster determines whether a business flourishes or flounders. Yet generating greater value for customers while producing new efficiencies for an organization requires more than sophisticated devices, systems, and data frameworks. “Artificial intelligence, machine learning, and deep learning are revolutionizing business–and 

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How AI can make IT Infrastructure smarter?

Rapid technology changes are influencing every aspect of the business; IT infrastructure of a firm is no different. Technologies like Big data, IoT, Mobile, while enabling firms with various business capabilities and creating tremendous value also are over straining the firm’s IT Infrastructure. Today’s IT infrastructure appears to have reached an inflection point and the 

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How to use AI for Software Development Effort Estimation?

Software development involves a number of interrelated factors which affect development effort and productivity. Since many of these relationships are not well understood, accurate estimation of software development time and effort is a difficult problem. The most significant activity in software development is to develop projects within confined time and budget. As accuracy plays a 

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