Susan McLaughlin

Susan McLaughlin is a Senior Manager in the BFS Division of Virtusa. She is a Certified Business Analyst Professional (CBAP®) and MBA. In addition to working as a technology consultant for many financial institutions with Virtusa and other technology providers, she also was a product manager for enterprise services. She has participated in various banking standards work groups including IFX and BIAN. Prior to working with technology providers for banks, she worked in various marketing positions.


Posts by Susan McLaughlin

Community Banking in the Digital Era

This blog looks at the strengths of smaller regional and community banks that have a strong local presence in their respective markets and how they can use digital technologies to further their competitive advantages. Based on these advantages, they should choose digital technologies that enhance the bank’s positioning as integral to the community. Additionally, these 

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