Simon Fry

Senior Manager, Customer Experience, Virtusa.. Simon has over 20 years of experience as a trusted advisor to clients at the most senior level for digital strategy, content strategy, CLM, social business and enterprise collaboration. Ensuring the client’s business vision drives technical solutions, he has worked for blue chip companies, throughout the world and across numerous sectors.

Posts by Simon Fry

Customer-centric content: Your gateway to engaging customer experiences

The battle for digital customers is becoming increasingly fierce; creating and sustaining an excellent customer experience is key to winning this battle. The creation and optimization of customer centric content on the right device, at the right time is more important than ever. It’s surprising, but most companies today still struggle with achieving this. Many 

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