Vice President and Worldwide Customer Experience Management Head - Mobile/HTML5, UI/UX, ECM, & Social/Community, Virtusa.
Shane manages over 350 content management specialists worldwide as they develop advanced CEM and ECM solutions for Virtusa’s clients. For more than a decade, he has managed 50+ content management projects and implementations. Closser is a hands-on practitioner whose clients include Fortune 500 and Global 2000 organizations and enterprises. His work was recently recognized winning Information Management’s 2009 Innovative Solution Award for Enterprise Content Management for his team’s accomplishments at National Geographic. He is a frequent speaker on issues such as ECM strategy and execution, IT governance, mobile delivery, internationalization, SEO/Analytics, Portals, and various technology trends (i.e. SOA, REST, CMIS). Recently spoke at Gilbane, AIIM, and Opentext conferences.