Millennials are notorious for turning every established structure on its head — they work differently, they play differently, they consume differently. While every industry is scrambling to realign its approach accordingly, many are missing one crucial insight: Millennials are looking for convenience, and rigid product and service verticals are failing to provide them with that.
As the Western world closes the second quarter of 2018, looking east should be both inspiration and warning to CEOs. There is massive industry disruption on the horizon from Chinese tech companies, and most western companies have yet to wake up to the threat. The past century of economic expansion has been dominated by a
Virtusa recently helped a large bank that is facing disruption to its core business from Asian super-competitors, Tencent and Alibaba. This battle, despite the geography, is a case study for Western incumbents in service industries as they strategize on a pre-emptive move or a response to US technology giants (e.g., Facebook, Amazon, Apple, Google), who