Darshana Pai

Vice President and Head – Delivery, Hyderabad and Bangalore Delivery Centers, Virtusa. Darshana's team delivers IT solutions to customers in the US, UK, EU, Middle East & Asia. She is responsible for enhancing customer experience through delivery excellence, employee engagement and growth of the center. Darshana brings in varied professional experience from the IT Industry after having worked in leadership positions for organizations such as Wipro, CapGemini, Satyam and Patni Computers over the last 20 years. She has led large teams delivering multi-million dollar IT solutions to customers in Retail & CPG, Finance, Energy & Utilities, Travel & Leisure, Logistics and Government sectors spread across Europe, US, Australia, Singapore and Japan. Darshana is part of the core committee of NASSCOM's Diversity and Inclusion (D&I) team in Hyderabad. At Virtusa, she spearheads a Gender Diversity Initiative (Women of Virtusa) providing mentorship and career guidance to fellow women associates. Darshana has travelled extensively across the globe and brings with her vast knowledge and experiences on people, culture, technology and business. Darshana has a B.E degree from Mumbai University and has done her Masters in Technology from IIT- Mumbai.

Posts by Darshana Pai

Five digital disruption trends impacting the credit card industry

Today, a new wave of disruption led by technologies like Mobile, Social, Big Data and Cloud, are forcing companies to innovate, and introduce new products and services at an unprecedented pace. Financial businesses, like the credit card industry, which is an ecosystem of merchants, payment processors, network providers and various other interdependent entities, are highly 

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Managing Large Complex Business Transformation Programs – 6 Key Considerations for Customers and Suppliers

The majority of large IT programs are expected to deliver a business or process change. These are major change management initiatives that will alter the way an organization operates, including what work it performs, by whom, where and with what processes. However, it has been observed that most large IT projects are usually delayed and 

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