It’s hard to miss all the attention and hype Artificial Intelligence (AI) is getting these days. Everywhere you turn there are articles on a myriad of AI related topics such as deep learning, machine learning, cognitive computing, computer vision, natural language processing (NLP), etc. Frequently these terms are used interchangeable despite meaning very different things
Technology advancements continually disrupt the banking landscape. Amidst the upheaval, chatbots are rising as the latest wave of digital disruption. Chatbots, also known as conversational agents or virtual assistants, are shaping the customer experience, and transforming the back-end operations of banks in an unprecedented manner. Looking at the staggering rate of chatbot adoption, MarketWatch suggests
In my interactions with senior data and IT executives across industries, I observed that most companies are great at collecting data from multiple sources, but fail at harnessing the real value of it. The reasons range from lack of data governance to lack of awareness of what data they hold, absence of a cohesive and
Onboarding, retaining and servicing the providers within a Payer organization is becoming a core focus due to expansion into new markets and strict state and federal regulations around access to care. Providers have taken a back seat to member acquisition and retention, but as Payers move to new payment models and strategies combined with low
Modern organizations have come to recognize data as a critical enterprise asset that can be leveraged to identify new opportunities and support business decisions, in a way that has never been possible. It’s no wonder that the chief data officer’s (CDO) role has gained greater recognition, more executive power, and more influence within the enterprise.
Recently I attended SIBOS, a premier corporate banking event, at the ICC Center at Darling Harbour in Sydney, Australia. The theme for 2018 was Enabling the Digital Economy. As I reflect on the four days filled with engaging sessions, networking opportunities, and meaningful conversations, I want to share my top four takeaways from the event.
Despite the last decade of articles proclaiming the end of the legacy application, many businesses are still struggling with inherited technology that’s no longer fit for purpose. Fortunately, that pain could soon be alleviated – thanks to the rapid adoption of API-driven microservices, the idea of a service delivery platform which can embed cloud-native capabilities
Predestination – the idea that all events in your life have been predetermined and that free will is an illusion – has been around for a long time. However, in the age of the algorithm the question of free will has taken on new significance. Today artificial intelligence (AI) and algorithms operate as gatekeepers between