Top 3 Technologies that will disrupt the Information Services industry in 2019

2018 was a banner year for future-now technologies like AI, Blockchain, IoT, cloud and automation. They added new dimensions to the digital transformation journeys for businesses across the world. However, 2019 will see a new trend. Coalescing of multiple technologies will create new opportunities and drive disruption across businesses. The information services sector will be 

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Blockchain Breakthroughs That Are Changing Travel and Hospitality

The buzzword of blockchain has been around for nearly a decade. Over the years, we continue debating if it is real, and if there’s more to the technology than just cryptocurrencies. Starting in 2017, we have seen the emergence of blockchain applications in the travel and hospitality markets. These applications range from autonomous aggregation and 

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PSD2 and other payment regs are getting away from data compliance tech

After the 2008 financial crisis, FIs faced stringent regulations from governing bodies across the globe. FATCA, GDPR, PSD2, and MiFIDII are some of the regulations that have come into existence in the last few years. According to a Deloitte report, there are around 200 regulatory revisions to track and comply with on a daily basis. 

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How Cloud Adoption Can Make Insurance Claims Systems Scalable and Elastic

The insurance industry’s reputation of being static and sluggish in response to demand is a thing of the past. Today’s customers expect insurers to scale up for calamity claims and at the same time, continue their business as usual. For instance, Hurricane Florence, which hit the Carolinas in September 2018, resulted in more than 185,000 

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The Value of Partnership

The digital banking revolution happening today is accelerating rapidly. The new approach emphasises software and its capabilities, and demand for digital capabilities is soaring. For example, a recent Recruiter Sentiment Survey on LinkedIn broke the news that 51% of UK financial services recruiters have experienced increased demand for applicants with experience in artificial intelligence, cryptocurrency, 

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Has AI become a Utility Function?

It’s hard to miss all the attention and hype Artificial Intelligence (AI) is getting these days. Everywhere you turn there are articles on a myriad of AI related topics such as deep learning, machine learning, cognitive computing, computer vision, natural language processing (NLP), etc. Frequently these terms are used interchangeable despite meaning very different things 

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Chatbots in Banking: The Reality Behind the Hype

Technology advancements continually disrupt the banking landscape. Amidst the upheaval, chatbots are rising as the latest wave of digital disruption. Chatbots, also known as conversational agents or virtual assistants, are shaping the customer experience, and transforming the back-end operations of banks in an unprecedented manner. Looking at the staggering rate of chatbot adoption, MarketWatch suggests 

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Provider Contracting: 6 Key Business Functions To Look For In Selecting The Right Tool

Onboarding, retaining and servicing the providers within a Payer organization is becoming a core focus due to expansion into new markets and strict state and federal regulations around access to care. Providers have taken a back seat to member acquisition and retention, but as Payers move to new payment models and strategies combined with low 

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Want your legacy assets to fly? Cloud Service Delivery Platform could be what you need

Despite the last decade of articles proclaiming the end of the legacy application, many businesses are still struggling with inherited technology that’s no longer fit for purpose. Fortunately, that pain could soon be alleviated – thanks to the rapid adoption of API-driven microservices, the idea of a service delivery platform which can embed cloud-native capabilities 

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Video Streaming Marketplace – Too Many Cooks in The Kitchen

Due to the risk of losing the direct relationship with their customers and the struggle to deliver media content at breakneck speed, media and telecom players are now looking to provide their own direct-to-consumer (DTC) video streaming services. The result is an elimination of content aggregators from the media value chain with a move towards 

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