Cisco predicts that by 2019, 90% of mobile data traffic will be driven by cloud applications growing at a CAGR of over 60% in the next five years. Within the same timeframe, Gartner predicted spending on enterprise application software will grow to $200B (from $150B in 2015). It is also interesting to note that by
As we enter the era where robots may replace humans in the IT industry, there is a consistent buzz around automation, effort reduction, and proactive measures. While CIOs are doing the right thing by focusing on Year-on-Year (YoY) savings, the moot question is, if the cost savings approach is the right measure to focus on.
I believe a sea of opportunities and threats await the IT industry in the next 5-6 years. We are at a pivotal moment, a tipping point, if you will; as a new set of emerging delivery models become mainstream, already the anticipation on services like web platforms, SaaS (software as a service) and others have
Outsourcing is here to stay for a long time. It has both advantages and disadvantages. In an interconnected world where products are being commoditized and all companies are looking for faster, better, cheaper services what differentiates the companies is the quality of the outsourcing teams. One of the advantages of outsourcing is more and more
Let’s start with a question. What are the CFO’s / CIOs looking to get from IT outsourcing in the future? If we hired a leading consulting company to help solve the question, the likely outcome is “Well, it depends”. But not really! Bear with me as I flash back to my own personal life, to
Global delivery model has changed the way IT services are delivered and been at the forefront of all organizations. Going forward, it will be the way of the world. The significant benefits include the ability to provide round the clock services, ensure business continuity, level the playing field through best-in-class consulting and finally provide key
For more than three decades, IT outsourcing vendors have been helping their clients across the globe. Through this journey, both clients and their vendor partners have evolved, as has the evolution of delivery and the engagement model. Both big and niche IT players have had to adapt according to their business strategy and market forces.
The evolution of managed services in the last few years has transformed IT infrastructure operations and the service delivery landscape. This transformation is largely due to the leveraging of tailored service contracts actively supported by analysts and advisory groups. The key attributes of a managed services contract cover the role of a service provider, which
IT Outsourcing and especially offshoring was originally conceived as a way to save cost through the labour arbitrage offered by low cost economies such as India. Fast forward to today, those low cost geographies have seen costs increase, while at the same time ITO suppliers have built up real capability and expertise. The calibre and
Offshoring and outsourcing service models are continuously evolving as service providers and clients mature. The inclusion of development centers that are in close proximity to client locations as part of the service model is becoming increasingly attractive as service providers adapt to the need to improve their collaboration with client stakeholders, while remaining cost-competitive through