A quick recipe for effective status reporting in large complex programs: Part II – Close the communication loop

In my earlier blog on effective status reporting, I shared the importance of making status reporting an integral part of program planning and having a structured approach to keeping clients updated of the program status. In this blog let us go a step further to understand how effectively we can close the communication loop once 

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A quick recipe for effective status reporting in large complex programs: Part 1 – Communicate to collaborate

A few days ago, I met up with an old friend of mine, quite unexpectedly at a social gathering. After exchanging the usual pleasantries and talking about random topics, neither of us could resist the temptation of talking about work. Although I was better off at holding back from letting my frustration out, my friend 

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Cloud infrastructure is softer with software

In this digital age, disruption has become a continuum. Consumers’ needs and expectations have been rapidly evolving. It is imperative for companies to be agile with the way they operate to meet changing demands and shifting trends to sustain and succeed in a dynamic and competitive market. Robust infrastructure with powerful processors, next-gen capabilities and flexibility 

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Virtualization tiering – Opportunity for IT to reduce TCO

Increasing demand on the business, and consequently on the technology infrastructure, is compelling IT teams to diversify their virtualization product requirements. Unlike earlier, where there was a focus on engaging with a single vendor and investing in a product, business exigencies are driving IT to invest in multiple products across different vendors. The reasons are 

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Three steps to prepare an enterprise for digital revolution

Business innovation through digitization and the reimagining of business processes driven by data has become a necessity for every organization across a variety of industries. Consumers have led the business in this charge, leaving businesses with no choice but to respond or perish. Business models and processes, which had previously worked for decades in many 

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CIOs look to reduce technical debt to scale up productivity

How to create value for businesses at a time when labour arbitrage in the outsourcing industry has plummeted? That is the challenge CIOs are facing today. And to overcome this challenge, they have started looking at reducing technical debt. Technical debt (also known as design or code debt) refers to the eventual consequences of poor 

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Offshore connect – New mantra for complex IT delivery

For more than three decades, IT outsourcing vendors have been helping their clients across the globe. Through this journey, both clients and their vendor partners have evolved, as has the evolution of delivery and  the engagement model. Both big and niche IT players have had to adapt according to their business strategy and market forces. 

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How the new era of managed services will enable intelligent business operations

The evolution of managed services in the last few years has transformed IT infrastructure operations and the service delivery landscape. This transformation is largely due to the leveraging of tailored service contracts actively supported by analysts and advisory groups. The key attributes of a managed services contract cover the role of a service provider, which 

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Initiation phase of a large IT program – Key things to keep in mind

Many global companies are using business transformation initiatives to meet changing market needs. Implementing large IT programs is a key component of these change initiatives. Given that the failures of such programs are now commonly discussed; a recent McKinsey/Oxford study highlights that the failure rate of such programs is indeed more often. According to the 

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