Success of a Content Management Tool – The User Connection

Deploying a content management tool at an enterprise level requires a buy-in from users (bottom up). In a bottom up flow, it is important that top level commitment is present for the tool and that the tool is successfully installed and implemented.  This will benefit the organization and yield the desired results which were envisioned. 

Continue Reading…

Optimizing Your Business with Pervasive Business Intelligence

Recently, I was accompanied by Boris Evelson of Forrester Research and Ajoy Kumar, leader of Virtusa’s data warehousing and business intelligence practice for a webinar on Pervasive Business Intelligence.  In the webinar, with attendees from industry and blogging community, Boris and Ajoy discussed the issues associated with pervasive business intelligence as well as best practices 

Continue Reading…

Driving Value for Clients in the age of Enterprise 2.0

The last few years of the millennium have seen old business models giving way to new ones. Customer needs are transitioning from those of pure consumption-oriented to those of convenience-oriented with the coming of age of the digital native. Organizations big and small are being affected by the onslaught of myriad of factors including enlightened 

Continue Reading…

Haven’t started yet? 10 things Payers and Payees need to consider for ICD-10 implementation before the deadline

Haven’t started planning for ICD-10 implementation yet?  Think that you have a lot of time before the implementation compliance date of October 2013?  Feeling that you don’t have the budget now but may have it in 2012 and 2013 and can start your planning then? These are some common sentiments of practically everyone in the 

Continue Reading…

Top 5 Reasons for Enterprise Content Management (ECM) Implementation Failure – Recommendations to avoid failures

An Enterprise Content Management (ECM) system offers a platform to provide transformational value and change in any organization. However, all ECM implementations must start with the right note and the right sponsorship combined with an achievable plan to make them successful. Otherwise, failure is inevitable. In this post, based on our experience in providing ECM 

Continue Reading…

When to join the BPM bandwagon: Things for an organization to consider before making a decision

Many organizations that have implemented an ERP package or are currently in the process of consolidating their silo functional applications sometimes fail to appreciate the nuances of having BPM technology. Many times it is just the fact that there are too many vendors selling the “magic bullet” to improve the organization’s process efficiencies, resulting in 

Continue Reading…

Why Release Manager is critical for avoiding BPM Implementation Risks

Unlike implementing package enterprise software like SAP or bespoke implementation using any of the 3G development tools, BPM implementation needs special techniques that are quite different from the former approaches. However, this situation should not be construed as an implementation roadblock. It is just that ensuring proper process will result in smooth implementation while not 

Continue Reading…

Next Generation Social Media: Aligning Business Processes to Social Intelligence – Part 2

In the first part of this series of post, we had discussed on how social media is rapidly gaining ground and extending its influence sphere. In continuation to the earlier post, this post will delve on the deepening influence of social media in an enterprise value chain, by aligning business process for social intelligence. Evolving 

Continue Reading…

Next Generation Social Media: Aligning Business Processes to Social Intelligence – Part 1

The topic of social media is going through a major hype. There is so much buzz around social tools that everyone wants to be a part of this bandwagon. As enterprises try to catch up with the buzz, many companies are starting to realize that it is difficult to define tangible business outcomes around social 

Continue Reading…

BPM in 2011: Focus on Business Process Optimization

2011 is going to be a year of stabilization and optimization for many organizations that initiated BPM projects in 2010. Organizations that started the BPM journey will start looking at deriving real-time benefits of core principles on which most BPM tools today reside. These core principles are business process design, automation, tracking and monitoring. Organizations 

Continue Reading…

2011: Advantage Enterprise 2.0

This post marks Virtusa’s fiftieth blog posting.  Starting in April of 2010, Virtusan’s have offered their insights into a wide variety of technology issues, trends and business challenges.  It seems fitting that our half century mark should come at the end of calendar year 2010. The year 2010 saw the arrival of the mobile app 

Continue Reading…

Process Patterns for Innovation – Enabling Innovation through a repeatable approach

Innovation is ingrained in all aspects of business and needs to be promoted, prompted and nurtured as a culture and a conscious activity. Most enterprises are facing the question of how do we bring a discipline around innovation and facilitate the process so that it does not remain as a branding or R&D activity. As 

Continue Reading…

Actionable Web Analytics! Part-2

This is in continuation to previous blog post “Actionable Web Analytics part-1”, in which we discussed about web analytics and its benefits. In this post we will discuss some more benefits. 1.   Trial to non-trial conversion All the trial users can be effectively monitored by their application usage so that eventually they can be converted 

Continue Reading…

Actionable Web Analytics! Part-1

Web analytics has evolved to become a serious business now. Gone are the days when web analytics was something you just added on to your application as an afterthought but today, it is considered a major feature that gets discussed up front in business circles when planning for a Web application and building a business 

Continue Reading…

The 20th Century Application is Dead

Last week’s ITxpo Symposium in Cannes drew more than three thousand attendees, over half of which were senior level IT executives.  The conference agenda offered insights into future trends in typical Gartner fashion – high impact, broad sweeping trends combined with business imperatives.  There were three themes that were repeated many times – application retirement, 

Continue Reading…

Media Convergence – The New Content Paradigm-Part 2

In the last post we discussed issues faced by organizations while dealing with rapidly evolving media convergence. In this post we will try to highlight some exciting solutions to tackle the issues. Multi-Channel Publishing and Content Reuse: This is indeed the central theme of media convergence: organizations need to reuse the existing content and deliver 

Continue Reading…