Responsive Web Design Implementation – 6 Best Practices

Responsive layouts, adaptive layouts, media queries and viewports are terms that are no longer new to the tech savvy generation of today. There exists a burgeoning trend where websites are creating mobile friendly versions to adapt to the relatively smaller mobile screens. Responsive web design (RWD), thus proves to be an emerging user interface design 

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5 Mobile Apps that will be Widely Adopted by Financial Institutions in 2012

Financial services firms globally are investing strategically in enterprise mobile financial service solutions to deliver more mobile-based banking services and reduce the overall cost of operations. According to a recent survey by KPMG, mobile banking has already reached critical mass with 33% of US consumers conducting banking transactions over their mobile devices. This number is 

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CMS Usability: 10 Tips to Consider (Part 1)

Content Management System (CMS) roll outs frequently present many challenges, one of the biggest being usability. Some of the commonly heard customer feedback and queries include: “My business users are not able to understand this new technical tool. What they need is a very simple way to add/edit some text, add images, videos, submit for 

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The Age of an Empowered Consumer – Crystal Ball Gazing for IT and Business

The last few years have seen tremendous changes in the business world; particularly the way customers, employees and partners are interacting and collaborating to conduct their business. Customers are making decisions to buy or discontinue a service with a click of a button. The “Bring Your Own Device” (BYOD) trend involves employees bringing their own 

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BPM Evolution in 2012: Getting Closer to the Right Context of Work

In my last blog, I wrote about how ‘Social’ was revolutionizing BPM, providing a gateway for enhanced process efficiency, and in some ways influencing the way we ‘manage’ our process. In certain areas, 2011 was the doorway to the new influences on BPM. The year saw significant advancements in the BPM space with Adaptive Case 

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Banking and Financial Services: 5 Key Technology Trends for 2012

The economy has disappointed in 2011, and 2012 looks similar. In the US, the housing crisis and high unemployment persist. The euro debt crisis threatens Europe with recession. Healthier regions like Asia are too small and too export-oriented to escape a downturn in the West. The best macro case appears to be halting progress on 

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How Semantic Web Will Influence the Enterprise

How about a data Web that understands not only the meaning of data but also the relationships between them like humans do?  Something that ensures targeted and personalized content delivery to the user, delivering intelligent data in its true sense. A Web that anticipates and answers your questions even before you come up with them! 

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Social BPM: Gateway to Enhanced Process Efficiency

With the world getting more ‘social’, individuals are transforming the way they go about their daily lives. Businesses have recognized the need to rethink their strategies and reevaluate their operating models and have commenced to align them with customer expectations and customers’ perception of value. From focusing only on optimization of supply chains, penetration of 

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Cloud-based CMS: Is It Ripe or Just Hype?

Enterprise applications delivered from the cloud have become a hot talking point in the tech industry recently. Fueled by an increasing focus on cost cutting, ease of use, scalability and faster time to market, cloud applications are being discussed in detail at various seminars and industry conferences. Taking a cue from these market indicators, most 

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5 Mistakes Payers Should Avoid While Implementing ICD-10

The deadline for ICD-10 implementation is fast approaching and healthcare Payers and Providers have less than two years to meet the requirements. Some healthcare organizations have yet to initiate their plans for the migration, some have progressed at a slow pace and very few have made substantial commitment to completion. Payers on track with the 

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10 Tips to Effectively Plan Performance Testing for a New Website

It’s rare for any major application or website to go live without going through performance testing. It’s an extremely important activity that requires effective planning and execution.  Based on our experience in implementing web applications including websites for global clients, we believe a well-planned approach to testing new web applications goes a long way in 

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BPM Program Implementation – An Important Checklist for Success

Since the emergence of Business Process Management (BPM), organisations adopting it  have had a wide variety of experiences – some successful and others less so. Some would argue that because BPM is so amorphous that any project is considered to be analogous to ‘boiling the ocean’ and therefore the outcomes may vary from exceptionally successful 

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Managing Enterprise Product Line Content – From Operational Excellence to Marketing Nirvana

In my earlier post, I outlined the key reasons behind many organizations’ poor quality of product line content. The reasons, varying from unstructured content to proliferation of different media channels to operational issues, are resulting in marketing message dilution and inconsistencies.  It is important for organizations to get their content act together and come up with 

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Virtusa acquires ALaS: Delivering greater value to Banking and Financial Services clients

Last week, Virtusa announced the acquisition of ALaS Consulting.  ALaS provides comprehensive management consulting services to the banking, financial services and capital markets communities.  This acquisition continues Virtusa’s strategic pursuit of providing high quality consulting and implementation services that are second to none. The IT services community has many players.  Yet, few organizations are able 

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Enterprise Product Line Content – Key Reasons for Poor Quality in Content Management

The advent of new age media, coupled with the presence of traditional channels, has resulted in enterprises depending on multi-channel marketing initiatives for reaching out to their customers across different demographic segments. Today, a wide range of physical products (i.e. automobile, clothing, electronic goods) and service-based products (i.e. telecom and internet services) are being advertised 

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Enterprise Mobility – Key Things to Consider When Pursuing Mobility Implementation

Last week I had the pleasure of hosting a webinar with Jeffrey Hammond, Principal Analyst at Forrester Research and Rohit Sharma, Global Head of Mobility at Virtusa.  The topic was “Overcoming Challenges in Early Stage Enterprise Mobility Programs”.  This post is a short synopsis of the webinar.  For those who were not able to attend 

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Accelerated Innovation – Going beyond Conventional Wisdom

Depending on who you read, we are in the fourth or fifth wave of computer technology development.  In 2005, Om Malik and Michael Copeland published The Fifth Wave in Business 2.0 Magazine.  They defined their waves as the eras of mainframe, mid-range, PC, Internet and networked computing. Written six years ago, their premonition preceded smartphones 

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Launching Enterprise Mobility Services – A Primer for Product Managers

Over the past year, few technology developments have challenged IT staffs more than the mobility wave.  Two years ago it was the social phenomenon.  Now it’s mobile computing.  Virtusa’s BFS business unit has seen a surge in the number of inquiries regarding mobile.  And now, the questions are not about “if”, they are about “how”.  

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