Every year, new technologies and innovations basically reinvent how business gets done. The term “digital” has pretty much become passé and is losing most of its muster. Yet many companies are still struggling to fully embrace the digital shift. Digital 2.0 technologies — machine learning, artificial intelligence, blockchain, augmented reality, Internet of Things, cloud robotics,
Digital transformation is real, challenging enterprises to innovate and adopt to stay competitive. Disruption from innovative financial tech (FinTech) companies, increasing adoption of digital technology by customers, better and smarter devices, new products through Internet of Things (IoT) integration, the ability to deliver pointed solutions through machine learning and artificial intelligence, and a focus on
A robust manufacturing sector is the backbone of a healthy economy. Digital is here to stay and the manufacturing industry, already a leader in leveraging IoT, analytics and other technological innovations, can accelerate the pace of adoption to create more opportunities and better outcomes. Global developments such as Industry 4.0 and the Industrial Internet accentuate the need for innovative
A sound governance and operational model is key to successful cloud migration. However, most enterprises do not pay attention to this factor, leading to longer migration cycles, higher cross-team interdependencies, and increasing operating costs. Building a landing zone is therefore, a starting point to meet the needs for cloud factory migration, which incorporates best practices
The massive enterprise movement toward all things “digital” has accelerated the adoption of DevOps in all kinds of projects, but particularly in digital transformation initiatives. Apart from the productivity benefits gained by automating software development and rollout, the increased agility has helped move DevOps adoption to gain critical mass in a relatively short time. However,
In today’s digital landscape, organisations are increasingly aware that they have huge volumes of data that could deliver value, but is often sitting unused. This is particularly true in the context of Communication Service Providers (CSPs); global footprints, constant mergers and acquisitions and day-to-day operations have led to unprecedented volumes of data, including structured (device,
Legacy business applications are often challenging to migrate to public cloud. Some of the key challenging questions are – Is the application suited for the public cloud? Does the application require any code remediation, re-engineering, re-architecture or can it be migrated as lift-and-shift? How long will the migration take? Can we accelerate the migration process?
Dow Jones, a leading publishing and financial information firm in the world, had envisioned building a robust digital platform to distribute content that would help them reduce TCO and improve business efficiency. Dow Jones wanted to leverage agile DevOps methodologies to reduce time to market. Challenge Dow Jones greatly promotes the use of industry standard
News Corp, a leading media conglomerate, owns a number of world known companies and has multiple LOBs under their business portfolio. They developed a multi-year business transformation strategy with an objective to move majority of their infrastructure and applications across their subsidiaries and LOBs to the public cloud. Challenge News Corp’s subsidiaries and LOBs
News Corp, a leading media conglomerate envisioned building a robust digital platform to distribute content that would help them reduce TCO and improve business efficiency. As part of this transformation, they were looking to address number of challenges including applications with multiple physical instances running on diverse platforms, making operations expensive and consistently difficult. News
For long Communication Service Providers (CSPs) around the world has been termed as ‘Fat dumb pipe’ and a mere provider of network connectivity, who has managed to progress well around upgrading their infrastructure with time to accommodate new wireless and wired technologies by investing billions, but could not really leverage it for their own benefit and
In this fast world, where time-to-market is as crucial as the product/solution itself, defect reduction becomes one of the key objectives for customer delight and competitive edge. Defects are injected or unnoticed at various levels of the SDLC that often results in rework impacting quality and client satisfaction. While everyone is discussing about Shift Left
What is your reaction to a technology that is likely to impact economy by $6.2 trillion by the year 2025 as valued by McKinsey Global Institute? Of course I am referring to the “Internet of Things” or “IoT” as it is commonly called. Though $6.2 trillion may be a long shot, the fact is that
The millennial generation cannot be ignored: they are your employees, your customers and may even be your future employers. When you couple this generational evolution with the unfolding digital transformation, you see the heady mix that is transforming business models and activities. For the millennial generation, work is what they do, not where they go.
How does an enterprise leverage Big Data Technologies? What is the right strategy? Despite the current buzz around the benefits of Big Data, the CXO community is still learning how to strategically use it. Based on my discussions with more than 25 leaders across large and medium enterprises, there is an inhibition not only due
Today, the ‘mobile wallet’ is an overused buzzword discussed and debated by a variety of industries. Payment companies, financial institutions and merchants of all sizes are all vying for consumer attention. Technology companies, mobile network operators (MNOs), start-ups and even marketing companies are joining forces to innovate in this space. Though many are talking about
3 ways credit card providers can use BPM to enrich their service offerings and achieve business transformation
Business process management (BPM) in credit card services has covered credit card issuance, card servicing and bills management, but in 2014-2015 the focus is going to be more on better customer service, best in class case management systems and dispute management. With increasing security breaches and data thefts taking place in 2013, there are three
Financial services firms are stuck in a tangled web of data and legacy systems. This model will not sustain today’s business environment, which is largely defined by new regulations and the changes firms need to make to comply. The industry is also challenged with low trading volumes, shortened settlement cycles, and traders looking to new
In continuation to my previous blog that discussed on successful web analytics product selection through a use case, in this blog, I have listed methods to implement web analytics independent of the source code. A typical issue of a solution engineer is such: the implementation of my web analytics tool is embedded in the source
Are you Ready to Become a Dynamic Organization? Then its time to Embrace Disruption and Extend BPM across Your Organization!
Last week I was fortunate to be able to moderate a fantastic webinar, “Extending BPM across Your Organization” with some of the world’s best BPM experts, including Michele Cantara, Research VP at Gartner Research and Stuart Chandler, the Worldwide Head of BPM at Virtusa. Between them they have 50 some odd years of BPM experience