Technology

Application Support: Embracing Taboo

Utter the words, “Application Support” and you will be met with a variety of reactions. To some, it merely translates into extended work hours. Another popular reaction is that of condescension, where the word “support” implies “assistance”, hence an Application Support Engineer would qualify as an Assistant to the more proficient “Developer”. You may also 

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Cyber Security – ‘Proactive’ Not Reactive

Behavioral Analysis-the next big thing in proactive Cyber Security Cyber threat continues to evolve and disguise itself through ingenious techniques evading the traditional information security programs. The various anti-virus software are not adequate solutions to the problem. Fighting Advanced Persistent Threats (APTs), as they are known today requires a proactive approach and continuous monitoring enriched 

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Robotics process automation, the present and the future of banking Industry – Part II

A sneak peek into the 3 levels of your back office automation implementation Among a host of other enterprise functions, the impact of RPA is likely to be higher in back-office processing and routine IT operations, primarily due to the predictive nature of such repetitive tasks performed by human workforce and the ease of implementation 

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Overcoming key business challenges with robotic process automation

We all know the challenges currently faced by IT in driving modernization and being nimble to meet business demands keeping in mind factors such as cost, productivity, efficiency, dependency, SLA targets and more. Organizations spend a lot of money and time to mitigate these challenges in various ways and come up with multiple solutions, of 

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Robotics process automation, the present and the future of banking Industry – Part I

Framework to institutionalize Automation Adoption Large scale industrial automation has swept the world ever since Henry Ford introduced conveyor-belt assembly lines in 1913. The quest for automating routine mechanical tasks drove manufacturing evolution in the automobile industry. As computers became affordable in the 1960s, Information Technology (IT) was introduced in enterprises primarily to improve ease 

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The intelligent enterprise: Will 2016 be the game changer?

As 2015 came to a close, the seventh episode of the Star Wars saga, “The Force Awakens,” stormed the world nearly 40 years after the first episode introduced us to characters ― some human, some droids ― that have become mainstays of our popular culture. Our fascination with R2-D2, C-3PO and newcomer BB-8 confirms the 

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Using mini-specs to drive better quality in Agile projects

Agile projects are often prone to issues related to requirements and design clarity, especially when there is involvement of distributed teams. One of the biggest quality levers in my opinion is “design” – both functional and technical. Putting thought upfront on the requirement and the system visualization of the functionality, and all its dependencies, is 

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Keeping customers loyal in the digital world

The digitalization of businesses has become a win-win situation for customers and businesses. For customers, it has brought convenience, transparency and better deals and price points. On the other hand, businesses have benefitted from a huge expansion in market size, an easier reach to the customers, and reduction in transaction costs and improved efficiency in 

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Key factors utility companies should consider while deploying secure, scalable, and smart billing systems

Exceptional customer experience and effective customer data management are the need of the hour for utility companies. With digitization affecting all facets of this industry in terms of transmission (smart grids and smart meters), digital customer engagement (customers want to control everything), and digital workforce enablement, utility providers need to upgrade their IT systems to 

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Virtualization tiering – Opportunity for IT to reduce TCO

Increasing demand on the business, and consequently on the technology infrastructure, is compelling IT teams to diversify their virtualization product requirements. Unlike earlier, where there was a focus on engaging with a single vendor and investing in a product, business exigencies are driving IT to invest in multiple products across different vendors. The reasons are 

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Three steps to prepare an enterprise for digital revolution

Business innovation through digitization and the reimagining of business processes driven by data has become a necessity for every organization across a variety of industries. Consumers have led the business in this charge, leaving businesses with no choice but to respond or perish. Business models and processes, which had previously worked for decades in many 

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Avoiding 6 common pitfalls of large IT program management

Fortune 1000 IT departments are facing huge time and budget pressures from their business stakeholders to deliver faster, cheaper and better solutions. According to a recent study by Project Management Institute, organizations risk on an average $135 million for every billion dollars spent on projects due to deficient project and program management. As the findings 

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Capitalizing on new technology trends

A decade ago, there were about 400 million people on the Internet; today, there are nearly 2 billion. More than 940 million people around the world have 3G mobile phone subscriptions, and more than 500 million use Facebook. We are in the midst of unprecedented technology evolution, with multiple technology disruptions/trends transforming the way business 

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How Semantic Web Will Influence the Enterprise

How about a data Web that understands not only the meaning of data but also the relationships between them like humans do?  Something that ensures targeted and personalized content delivery to the user, delivering intelligent data in its true sense. A Web that anticipates and answers your questions even before you come up with them! 

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The Fifth Element (Part II) – Short Term Benefits

This post is in continuation of the earlier post on HTML5. Before looking into the day-to-day benefits HTML5 will offer, let’s do a quick sanity check: HTML5 is monolithic, but browsers are not. It is misleading to divide browsers into “Supports Vs Not”.  Instead, individual HTML5 feature support should be evaluated in terms of browsers. 

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