Media & Entertainment

The Challenges Media and Entertainment Chief Information Officers Will Face in 2018

In 2017, we saw the continuation of the new media disruptors (Apple, Google, Facebook, Amazon and Netflix) applying pressure on the traditional – i.e. legacy – media and entertainment ecosystem. In addition, consumption and demographic changes (including cord cutting, over-the-top video adoption and millennials maturing) has accelerated changes to traditional media windowing/go-to-market models. This has allowed 

Continue Reading…

Cybersecurity in the Media & Entertainment industry – Anything new?

What effects do the highly publicized breaches of 2017 have on affected industries – banking and finance? Media and entertainment?  Telecommunications? The list goes on. Has the visibility and attention towards these breaches created an increased awareness for cybersecurity and overall content protection that this issue should be addressed sooner rather than later? The most 

Continue Reading…

Preparing for the Digital Workforce Revolution: How Digital Natives are driving the way we work for CSP’s

According to the Bureau of Labor Statistics, Millennials became the largest group in the workforce in 2015. We discussed in our first blog how the Digital Native or Millennial generation is influencing market expectations and their influence is growing exponentially in the workplace as well. Digital Natives will represent nearly 75% of the workforce by 

Continue Reading…

Serve the Customer, Serve Yourself – How CSP’s Can Achieve a Better Customer Experience?

Consider for a moment the most recent experience as a customer, whether it was picking up a cup of coffee on the way in to work, buying an airplane ticket online or connecting with a customer call center for support. Research demonstrates that consumers remember how a customer experience makes them feel, regardless of the 

Continue Reading…

Change: The Constant CIOs Can Count On

We are the digital generation. Digital natives are a growing influence and here to stay. They are driving change and innovation at a pace unseen in generations past. They seek information via a single click or tap and demands frictionless engagement across all channels. Organizations must respond to this push by engaging this group whenever 

Continue Reading…

Digital Transformation: What’s in it for Media Companies?

Binge watchers. Cord cutters. Time shifters. It’s clear, consumers now enjoy a wide range of content choices and media types and changes in content usage habits are creating dramatic disruptions in these markets. These changes require that companies be efficient, nimble and understand their customers. The market opportunity is massive, with more than $2 trillion 

Continue Reading…

How Publishers should deal with digital disruption

The leading world economies have witnessed a decline in consumer disposable income in the past five years resulting in less spending on books in general. The mega trend to move from traditional publishing to digital publishing has also impacted the global book publishing industry significantly. The proliferation of new tablet and smart mobile devices coupled 

Continue Reading…

The next dinosaurs: The media and publishing industries?

Legacy Media Businesses Get Trapped in a “Millennial Dilemma” In our whitepaper, “Making the Shift to a New Millennial Enterprise”, we highlight how companies can avoid becoming extinct by embracing the changes and market disruptions brought on by the advent of two major forces; digitally-savvy consumers and key technology enablers such as the “SMAC stack” 

Continue Reading…