BPM

Next Generation Social Media: Aligning Business Processes to Social Intelligence – Part 1

The topic of social media is going through a major hype. There is so much buzz around social tools that everyone wants to be a part of this bandwagon. As enterprises try to catch up with the buzz, many companies are starting to realize that it is difficult to define tangible business outcomes around social 

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BPM in 2011: Focus on Business Process Optimization

2011 is going to be a year of stabilization and optimization for many organizations that initiated BPM projects in 2010. Organizations that started the BPM journey will start looking at deriving real-time benefits of core principles on which most BPM tools today reside. These core principles are business process design, automation, tracking and monitoring. Organizations 

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Process Patterns for Innovation – Enabling Innovation through a repeatable approach

Innovation is ingrained in all aspects of business and needs to be promoted, prompted and nurtured as a culture and a conscious activity. Most enterprises are facing the question of how do we bring a discipline around innovation and facilitate the process so that it does not remain as a branding or R&D activity. As 

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Process Excellence Initiatives V/s BPMS Implementations

Note: This blog post originally appeared at BPM-Shared Experiences and Learnings Big-bang process excellence initiatives are being undertaken in many large enterprises. Usually these are driven by Six Sigma leaders, Operations team or Strategy teams. The goal is mainly to establish a linkage in cross functional business processes and derive a value chain. These initiatives 

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BPM and Enterprise 2.0: Seize your Destiny

Now that the US mid term elections are over, it is time to get back to work.  This week is Gartner’s ITxpo in Cannes, France.  Two weeks ago, they held the sister event in Orlando, Florida.  The Florida event was heavily attended, with some veterans comparing it to 1999 or 2000.  Any conference or event 

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BPM Governance: An important step towards reduced BPM Project Failures

Note: This blog post originally appeared at BPM-Shared Experiences and Learnings Many of our client meetings and in flight project reviews have been focused on issues around governance. The topic of BPM governance is becoming every BPM program managers’ key need. Mostly, BPM governance is being discussed in various forums but seldom have we seen 

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Process Analysis – A logical approach

One of the key constituents of Business Process Management (BPM) initiative is Process Analysis. The exercise usually commences during pre-inception or inception phase of a project (considering RUP). The participants comprise of process analysts (some call them process engineers) working with subject matter experts (SMEs) and senior management executives. The goal (vastly simplified) is to 

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Application Rationalization – is it rational?

One would certainly categorize predictably ill-fated ventures as irrational.  Why would a rational individual undertake an initiative that is almost guaranteed to fail?  Is application rationalization one of those initiatives?  Perhaps it is and that is the reason John McCarthy used the word “courage” to describe the emotional trait necessary to pursue its goals. Recently, 

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Making an ERP System Agile: the BPM Way

ERP systems have long faced inflexibility and agility issues while addressing the process needs of an organization. BPM can play a catalytic role in making the ERP system more agile and flexible to the evolving and dynamic process requirements of organizations. Many BPM tools and systems have evolved with the objective of leveraging existing investments 

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Selecting the Right BPM Technology: Challenges & Approach

As organizations adopt Business Process Management (BPM) as a transformation initiative, they are faced with the challenge of choosing the right BPM technology/product.  This decision can be made at the Line of Business (LOB) level or at the enterprise level depending on the urgency and the intended level of adoption. After a major consolidation in 

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BPM Adoption – How to derive extended cost savings?

Recent research has shown that there is a marked increase in the move to outsourcing application development and maintenance of organisational applications. Computer Economics have found that based on an annual survey of 200 IT organisations, there has been a marked decrease in ‘in-house’ IT staff ratios for application programmers and system analysts. It has 

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