BPM

Regulatory compliance and risk management – Role of BPM in driving efficiencies and flexibility for financial services firms

I’m excited about participating as a panelist at the FSOkx BPM Innovation Forum on September 17th.There is so much change currently happening in the financial services industry and BPM is perfect to help meet the tremendous challenges ahead. In my 20+ years in the financial services industry, I have not seen so much change and 

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Client On-boarding: Leveraging BPM to Achieve Business Transformation

Successful organizations are not known for being complacent. They strive to improve themselves continuously. But that raises an issue; how does an organization identify weaknesses in their compliance, delivery and customer focus? In Frank Palermo’s recent blog Making Sense of Your Big Data with BPM: Turning Insights into Action, he discusses the convergence of Master 

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Are you Ready to Become a Dynamic Organization? Then its time to Embrace Disruption and Extend BPM across Your Organization!

Last week I was fortunate to be able to moderate a fantastic webinar, “Extending BPM across Your Organization” with some of the world’s best BPM experts, including Michele Cantara, Research VP at Gartner Research and Stuart Chandler, the Worldwide Head of BPM at Virtusa. Between them they have 50 some odd years of BPM experience 

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BPM is a Game Changer – Pegasystem’s PRPC Version 7, the Key Enabler

Before attending the recent Pegasystems’ PegaWORLD 2013 user conference, I asked the simple question: Is Business Process Management (BPM) really changing the game? I personally believe it has, proven by many of the organizations that I work with. Better yet, at PegaWORLD 2013, there was a much broader and greater acknowledgement of how technology is 

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BPM Product Evaluation: 10 Things to Consider during Tool Evaluation

BPM is no longer a buzzword. Companies have realized that BPM has become a core discipline for business success. BPM has broadened its horizon from a traditional workflow routing engine way back in 2000, to additional capabilities of Customer Relationship Management, Enterprise Application Integration, Document Management, Business Rule Engine, etc., all of which are combined 

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Making Sense of Your Big Data with BPM: Turning Insights into Action

In a previous blog post, I discussed the benefits of the convergence between Business Process Management (BPM) and Master Data Management (MDM). The basic concept was to leverage BPM as the data governance mechanism to ensure data quality, consistency and unification within the enterprise. The point really was that it is hard to optimize your 

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What’s a Business Process without Master Data?

While the linkage between business process management (BPM) and master data management (MDM) initiatives has been explored for some time, it’s only now that we’re beginning to see companies truly think about these initiatives as fully integrated programs. For quite some time, I have been a strong advocate for the convergence of BPM and MDM 

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BPM Evolution in 2012: Getting Closer to the Right Context of Work

In my last blog, I wrote about how ‘Social’ was revolutionizing BPM, providing a gateway for enhanced process efficiency, and in some ways influencing the way we ‘manage’ our process. In certain areas, 2011 was the doorway to the new influences on BPM. The year saw significant advancements in the BPM space with Adaptive Case 

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Social BPM: Gateway to Enhanced Process Efficiency

With the world getting more ‘social’, individuals are transforming the way they go about their daily lives. Businesses have recognized the need to rethink their strategies and reevaluate their operating models and have commenced to align them with customer expectations and customers’ perception of value. From focusing only on optimization of supply chains, penetration of 

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5 Mistakes Payers Should Avoid While Implementing ICD-10

The deadline for ICD-10 implementation is fast approaching and healthcare Payers and Providers have less than two years to meet the requirements. Some healthcare organizations have yet to initiate their plans for the migration, some have progressed at a slow pace and very few have made substantial commitment to completion. Payers on track with the 

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BPM Program Implementation – An Important Checklist for Success

Since the emergence of Business Process Management (BPM), organisations adopting it  have had a wide variety of experiences – some successful and others less so. Some would argue that because BPM is so amorphous that any project is considered to be analogous to ‘boiling the ocean’ and therefore the outcomes may vary from exceptionally successful 

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Driving Value for Clients in the age of Enterprise 2.0

The last few years of the millennium have seen old business models giving way to new ones. Customer needs are transitioning from those of pure consumption-oriented to those of convenience-oriented with the coming of age of the digital native. Organizations big and small are being affected by the onslaught of myriad of factors including enlightened 

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When to join the BPM bandwagon: Things for an organization to consider before making a decision

Many organizations that have implemented an ERP package or are currently in the process of consolidating their silo functional applications sometimes fail to appreciate the nuances of having BPM technology. Many times it is just the fact that there are too many vendors selling the “magic bullet” to improve the organization’s process efficiencies, resulting in 

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Why Release Manager is critical for avoiding BPM Implementation Risks

Unlike implementing package enterprise software like SAP or bespoke implementation using any of the 3G development tools, BPM implementation needs special techniques that are quite different from the former approaches. However, this situation should not be construed as an implementation roadblock. It is just that ensuring proper process will result in smooth implementation while not 

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Next Generation Social Media: Aligning Business Processes to Social Intelligence – Part 2

In the first part of this series of post, we had discussed on how social media is rapidly gaining ground and extending its influence sphere. In continuation to the earlier post, this post will delve on the deepening influence of social media in an enterprise value chain, by aligning business process for social intelligence. Evolving 

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