Margaret Shilling

Senior Manager – Business Consulting, Virtusa. Margaret is a seasoned and experienced Information Services Leader with over 32 years of experience in medical health insurance, business process improvement, and project management. At Virtusa, she is part of the business consulting group, manages HIT integration, health insurance, and healthcare business intelligence projects. Prior to Virtusa, Margaret has worked with leading health organizations such as TriZetto Group, Group Health Cooperative, The Regence Group, etc. She has completed various undergraduate courses in Tacoma Community College.

Posts by Margaret Shilling

To integrate or not integrate…that is the question

How much system integration is the right amount for health insurance administrators? Is it best to aggregate or disaggregate some of the core components such as premium billing, enrollment/member demographics, claims processing, care/disease management, provider demographics, benefit/contract design and configuration, and provider reimbursement? This is the first in a series of blogs focused on the 

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